Privacy Policy for Basilisk Blends
Basilisk Blends is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy describes how we collect, use, and process your personal information when you interact with our online platform, purchase our products, or engage with our services.
Who We Are
Basilisk Blends, located at 7 Cobble Street, Suite 1A, Manchester, Greater Manchester, M1 7AQ, UK, manufactures gourmet grilling spices and rubs, sources exotic kindling woods, crafts artisan BBQ tools, and retails premium outdoor cooking equipment. We also provide engaging cooking workshops.
Information We Collect
We collect various types of personal information to provide and improve our products and services.
- Personal Identifiable Information (PII): This includes your name, shipping and billing address, email address, and phone number when you make a purchase, register for an account, or subscribe to our newsletter.
- Payment Information: When you make a purchase, we collect necessary payment details (e.g., credit card numbers) which are processed securely by third-party payment processors. We do not store full payment card details on our servers.
- Workshop-Related Data: If you register for a cooking workshop, we may collect information regarding dietary restrictions or allergies to ensure your safety and enjoyment.
- Technical Data: This includes IP addresses, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access our online platform.
- Usage Data: Information about how you use our online platform, products, and services. This may include pages viewed, products searched for, and duration of visits.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use your personal data for various purposes, based on different legal bases:
- To Fulfill Orders and Provide Services: To process and deliver your purchases, manage your account, and provide customer support. This is necessary for the performance of a contract with you.
- To Manage Workshop Registrations: To enroll you in workshops, communicate details, and accommodate specific needs. This is based on the performance of a contract or your explicit consent for sensitive data.
- For Marketing and Promotional Purposes: To send you updates, promotions, and information about our products, services, and workshops. This is based on your consent or our legitimate interests where applicable. You can opt-out at any time.
- To Improve Our Online Platform and Services: To analyze how our online platform is used, diagnose technical issues, and improve user experience and product offerings. This is based on our legitimate interests.
- For Security and Fraud Prevention: To protect our online platform, customers, and business from fraudulent or illegal activities. This is based on our legitimate interests and legal obligations.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements, including tax and accounting obligations.
Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties under specific circumstances:
- Service Providers: We work with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, marketing platforms, and website hosting providers. These providers only have access to the personal information needed to perform their functions and are contractually obligated to keep your information confidential and secure.
- Legal and Regulatory Authorities: We may disclose information when legally required to do so, for example, in response to a court order or subpoena, or to comply with applicable laws.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you of any such change of ownership or control of your personal data.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes using encryption, firewalls, and secure server environments. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
Under data protection laws, you have certain rights concerning your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure ( "Right to be Forgotten"): You can ask us to delete your personal data in certain circumstances.
- Right to Restrict Processing: You can request that we limit the way we use your personal data in certain situations.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data in certain cases, particularly for direct marketing purposes.
- Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our online platform uses cookies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our online platform may become inaccessible or not function properly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our online platform and updating the modification date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Basilisk Blends
7 Cobble Street, Suite 1A
Manchester, Greater Manchester, M1 7AQ, UK