Terms and Conditions for Basilisk Blends
Welcome to Basilisk Blends. These Terms and Conditions govern your use of our online platform and the purchase of products and services from us. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Definitions
- "Basilisk Blends," "we," "us," or "our" refers to the company providing the services and products.
- "You" or "Your" refers to the user or customer of our services.
- "Services" refers to the production of gourmet grilling spices and rubs, sourcing of exotic kindling woods, manufacturing of artisan BBQ tools, retail of premium outdoor cooking equipment, and provision of cooking workshops.
- "Products" refers to the tangible items offered for sale by Basilisk Blends, including spices, rubs, woods, tools, and equipment.
- "Online Platform" refers to our website and any other digital channels through which we offer our services and products.
2. Acceptance of Terms
By using our Online Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.
3. Products and Services
- Gourmet Grilling Spices and Rubs: All our spices and rubs are crafted with high-quality ingredients. We strive for accuracy in product descriptions and images, but variations may occur.
- Exotic Kindling Woods: Our selection of kindling woods is sourced carefully. Due to the natural variations of wood, exact appearance and burning characteristics may differ slightly from descriptions.
- Artisan BBQ Tools: Each tool is designed for durability and performance. Minor aesthetic differences may be present due to the artisan nature of manufacturing.
- Premium Outdoor Cooking Equipment: We retail equipment from various reputable manufacturers. All warranties for such equipment are generally provided by the original manufacturer.
- Cooking Workshops: Enrollment in workshops is subject to availability and specific terms detailed at the time of booking. Basilisk Blends reserves the right to modify or cancel workshops due to unforeseen circumstances, with appropriate notice and refunds where applicable.
All products and services are subject to availability. We reserve the right to discontinue any product or service at any time without prior notice.
4. Pricing and Payments
- All prices displayed on our Online Platform are in British Pounds (GBP) and are inclusive of VAT where applicable, unless otherwise stated.
- We reserve the right to change our product and service prices at any time without prior notice.
- Payment for all orders must be made in full at the time of purchase through the payment methods offered on our Online Platform.
- In the event of a pricing error, Basilisk Blends reserves the right to cancel any orders placed for incorrectly priced products or services.
5. Orders and Shipping
- Once an order is placed, you will receive an email confirmation. This confirmation does not signify our acceptance of your order, but rather confirms that we have received it.
- All orders are subject to acceptance by Basilisk Blends. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
- Shipping costs and delivery times will be calculated and displayed at checkout. We aim to dispatch orders promptly, but do not guarantee specific delivery dates.
- Risk of loss and title for products purchased from Basilisk Blends pass to you upon our delivery to the carrier.
6. Returns and Refunds
Our return and refund policy is detailed separately and forms part of these Terms and Conditions. Please refer to our dedicated Returns Policy page on our Online Platform for full details.
7. Intellectual Property
All content on our Online Platform, including text, graphics, logos, images, product designs, and software, is the property of Basilisk Blends or its content suppliers and protected by UK and international copyright laws. Unauthorised use of any content is strictly prohibited.
8. User Conduct
- You agree to use our Online Platform only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the platform.
- Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Online Platform.
9. Limitation of Liability
To the fullest extent permitted by law, Basilisk Blends shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
10. Indemnification
You agree to indemnify and hold harmless Basilisk Blends and its employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of your use and access of the services, or your breach of these Terms.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Basilisk Blends7 Cobble Street, Suite 1A
Manchester, Greater Manchester, M1 7AQ
UK